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How do I remove tokens we no longer use?

If you have a Token that is no longer needed, they can be removed from the AuthAnvil Manager once they have been removed from the user they were assigned to.

Note: We will not be able to remove the Token from your Token Orders listed in the Customer Portal https://customer.scorpionsoft.com/tokens.

 

AuthAnvil Two-Factor Auth v3.x

Remove the SoftToken from the database using the "Delete Unassigned Tokens" screen of the AuthAnvil Configuration Wizard.

Note: AuthAnvil 2FA v3.x is no longer supported. We have the following Guide available to assist you with your upgrade. 

 

AuthAnvil Two-Factor Auth v4.x-newer

Remove the SoftTokens from the Tokens Tab in the AA Manager.

Select the token Serial Number, Actions -  Delete Token.

delete_token.pngNote: This is the exact same process for legacy HardTokens.

 

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.

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