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Password Server v2.5 does not render correctly after install

Issue

When using Internet Explorer 10/11 with Compatibility mode enabled the AuthAnvil Password Server will not render correctly. You may notice that Logo in the top right corner is not sized correct, and a loading /progress bar constantly cycles on the pages once logged in. 


 Example 1

pic2.png

Example 2

pic1.png

 

Cause

With the redesign of the user interface in PWS v2.5, Compatibility View Settings cause the AuthAnvil Password Server pages to render incorrectly, preventing certain data from showing up on the screen.

 

Resolution 

Using an Elevated Notepad (Run as Administrator) open the web.config located in "C:\Program Files\Scorpion Software\AuthAnvil Password Server\AAPS".

Add the following lines immediately after <system.webserver> (around Line 88):

<httpProtocol> 
  <customHeaders> 
    <add name="X-UA-Compatible" value="IE=EmulateIE10" /> 
  </customHeaders> 
</httpProtocol>

 

Affects

AuthAnvil Password Server v2.5 using Internet Explorer 10 or 11.

 

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.

 

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