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Error A Sync Agent must first be configured for Personal Vaults

Issue

When adding a new Application form a Web Workflow you receive the error

Error:A Sync Agent must first be configured for Personal Vaults

 

Cause

When Web Workflows are added from the Single Sign On Portal using "Add new Application" .

workflow_add.png

The password information is saved in the Password Server in the users Personal vault. The Personal Vault is assigned to the Personal Scope.

personel_vault.png

The Personal Scope needs to have access to a Sync Agent to allow the Verification and Password change steps to synchronize.

 

Resolution

Upgrade to Password Server v2.5 following this Guide.


Affects

AuthAnvil Single Sign On v4.x and newer & AuthAnvil Password Server v2.0.2 and older.

 

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.

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