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Error writing to the registry during Windows Logon Agent Install

Issue

When installing the AuthAnvil Windows Logon Agent or Credential Provider, you receive an error that says the installer cannot write SiteID2 to the registry.

 

Cause

If the Secondary URL and Site ID are left blank during installation, this error will occur. 

 

Resolution

Uninstall and re-install the agent, providing a secondary URL and Site ID. If you don't have a failover server, enter the same settings as the primary URL.

 

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.

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