How can I protect LabTech with the AuthAnvil Plugin?

Note: This integration is managed by Labtech directly. For assistance from Labtech please contact their support via



Disabling Existing AuthAnvil Protection

If you are currently using AuthAnvil Protection by modifying the web.config files you MUST disable this before continuing!

To verify that your AuthAnvil protection is turned off before installing the plugin, follow these steps:

  1. On your LabTech server, navigate to the \Program Files or ProgramFiles(x86)\LabTech Client directory.
  2. Using a text editor (as Administrator), such as Notepad, open the LTClient.exe.config file.
  3. Scroll down or use the Find function to find the following line:
    <setting name="AuthAnvil" serializeAs="String">
  4. Change the value from True to False, if necessary.
  5. Save and close the Ltclient.exe.config file. This needs to be repeated on each workstation that has the Control Center installed if any of them have been modified to use AuthAnvil protection on the Control Center login screen.
  6. Navigate to the InetpubwwwrootLabTech directory and repeat the above steps in theweb.config file to make sure the web login does not have AuthAnvil enabled.
  7. Save and close the web.config file and restart IIS.

Enabling the AuthAnvil Plugin

With the new plugin from LabTech, integrating AuthAnvil into your daily business workflow is easy. Let’s start by enabling the plugin.

    1. Download the plugin ZIP file to your LabTech server
    2. Unzip the file and run the AuthAnvilInstaller.exe
    3. Click Install to create the plugin files.
      (If you see an Update button at this step, the AuthAnvil plugin is already configured and you can continue to Step 5)
    4. Restart the database agent in Start > Labtech MSP 2012 > Server > Restart Critical Services. This path may be different depending on your version of LabTech
    5. Open a new Control Center window. Under Help click to open the Plugin Manager
    6. Make sure the box for AuthAnvil is checked

Configuring AuthAnvil Protection

In Control Center click on the Dashboard button. Once it launches go to Config > Integration > AuthAnvil

Set the Site Name and Auth URL to match your AuthAnvil Two Factor Auth server. Here is an example:

  • Site Name: 1
  • Auth URL: https://(Your FQDN)/AuthAnvil/SAS.asmx

Once you have checked the URL and Site ID for your server it will verify the connection to the web service. If it resolves correctly the AuthAnvil configuration options will be enabled. Here is an overview of the options on this page.

Enable for These Classes – Click on class names to enable 2FA for certain LabTech classes

Enable for These Users - Click on usernames to enable 2FA for certain LabTech users

Operation Settings:

  • Enable AuthAnvil - This checkbox disables / enables all of the other settings. If it is disabled, AuthAnvil is turned off.
  • Enable Web Control Center Protection – The selected users, classes and groups will be prompted for 2FA when logging in to the web Control Center. Requires an IISreset to take effect
  • Enable Control Center Protection - The selected users, classes and groups will be prompted for 2FA after logging in to the Control Center desktop application
  • Enable for Super Admins - Requires all users flagged as a Super Admin to log in with 2FA at either the web or desktop Control Center (as defined above)
  • Enable for Supervisors - Requires all users flagged as a Supervisor to log in with 2FA where it is enabled
  • Enable for All Users - Requires all users to log in with 2FA where it is enabled

Test Login – Test a 2FA code with the currently logged in user. Your user must match an existing username on the AuthAnvil server

Save – Saves current configuration. There is no confirmation prompt after saving

After you have finished configuring AuthAnvil, the next time an enabled user logs in to the desktop or website Control Center they will be prompted for an AuthAnvil Passcode. Make sure to test it by closing your current Control Center or web browser and logging in.



If you have any questions or need some help, we would be happy to assist. Open a case at or send an email to

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