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Upgrading from VSA v6.5 - older to R7 / R8 / R9 with the free logon integration

You will not see an "INC" folder with Kaseya R7 / R8 / R9 - newer. Kaseya VSA has made changes to how the integration works.

We recommend following this process to upgrade.

  1. Follow this article: "How to remove AuthAnvil database schema from Kaseya when it's not needed" - https://help.scorpionsoft.com/entries/74392436 Note: If you have any older AuthAnvil Addins installed please remove then via "Programs and Features".
  2. Remove the "AuthAnvil" folder from c:\Kaseya\Webpages\
  3. Upgrade to Kaseya R7/ R8 / R9 
    Note: R7 patch 15 minimum is required for the AuthAnvil integrations to work.
  4. Install the AuthAnvil Kaseya Logon Agent via https://help.scorpionsoft.com/entries/26329037 and/or AuthAnvil Management Pack for Kaseya VSA via https://help.scorpionsoft.com/entries/84220248

This will allow you the functionality for a 2FA protected logins to Kaseya R7 / R8 / R9.

 

Questions?

If you have any questions or need some help, we would be happy to assist. Open a case at help.scorpionsoft.com or send an email to support@scorpionsoft.com.

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