When navigating to any of the pages inside the AuthAnvil Password Server Addin, the following error appears in the frame:
HTTP Error 500.19 - Internal Server Error The requested page cannot be accessed because the related configuration data for the page is invalid.
105: <handlers accessPolicy="Read,Script">
106: <add name="ScriptResourceIntegrated-4.0" path="ScriptResource.axd" verb="GET,HEAD" type="System.Web.Handlers.ScriptResourceHandler, System.Web.Extensions, Version=126.96.36.199,Culture=neutral, PublicKeyToken=31BF3856AD364E35" preCondition="integratedMode,runtimeVersionv4.0" />
In Kaseya's configuration is a line of code that is also used in our PWS Addin. There is a conflict between the two lines and the configuration for the addin is not loaded.
To resolve the conflict with our configuration file the line will need to be removed from < Kaseya Install >\WebPages\AAPS_Addin\web.config.
- Back up the AAPS_Addin\web.config file to make sure you can revert back if needed
- Delete the section from <handers accessPolicy="Read,Script"> to </handlers> which can be found close to line 106 in the file
- Save the file and reload the page within Kaseya. The 500.19 Errors should be gone
All versions of the PWS Addin on Kaseya 6.2 or 6.3