Zendesk Migration AuthAnvil
Starting on May 1st, 2018, all new support tickets for the AuthAnvil On Demand and AuthAnvil On-Premise products need to be created via https://helpdesk.kaseya.com. Please keep in mind that you will need an account on this helpdesk if you do not have one already. To make it easier, check out our guide on how to create an account and a support ticket here.
As you are aware, Kaseya acquired Scorpion Software in August 2014. Since then, the Kaseya and ScorpionSoft support teams have been working together providing assistance to both customer bases.
To simplify and improve the customer experience, we have decided to combine the current three support interfaces into a single portal.
All Help Centre / Knowledge Base articles have been moved already and can be found here.
If you have any questions regarding this please create a support ticket, and we will be pleased to assist you.
AuthAnvil On-Premises Help Center
- The Basics
- Beyond the Basics
- Emergency steps
- Accounts & Billing
- Developer Center